Privacy Policy for Golden Mister Casino

Effective Date: 1 March 2026

Welcome to Golden Mister Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: name, date of birth, gender, address, email address, telephone number, and other contact details.
Account Information: username, password, transaction history, betting preferences, and account balance.
Verification Data: copies of identity documents, proof of address, and other information required to comply with legal and regulatory obligations.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our casino services;
Verify your identity and comply with legal and regulatory requirements, including anti-money laundering and responsible gambling laws;
Process your transactions and manage your account;
Communicate with you, including responding to your inquiries and sending important notices;
Improve our website, services, and customer experience;
Send you marketing communications, where you have consented to receive them;
Prevent fraud and other prohibited or illegal activities;
Comply with legal obligations and protect our rights.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent;
Performance of a contract with you;
Compliance with a legal obligation;
Our legitimate interests, provided they do not override your rights and freedoms.

4. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and IT providers;
Regulatory authorities, law enforcement agencies, or other government bodies as required by law;
Affiliated companies within our corporate group;
Other third parties with your consent or as otherwise permitted by law.

All third parties are required to protect your data in accordance with applicable data protection laws.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

The right to access your personal data;
The right to rectify inaccurate or incomplete data;
The right to erasure (to be forgotten), subject to certain conditions;
The right to restrict processing;
The right to data portability;
The right to object to processing;
The right to withdraw consent at any time, where processing is based on consent;
The right to lodge a complaint with a supervisory authority, such as the UK Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us at the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse usage, and deliver personalised content and advertising. For detailed information, please see our Cookies Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Golden Mister Casino
Email: [email protected]
Address: 15 King’s Road, London, SW3 4TX, United Kingdom
Phone: +44 20 7946 0123

You also have the right to contact the UK Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated. Visit their website at https://ico.org.uk.